Funeral Service Coordinator

2 weeks ago


Albury, Australia Invocare Full time
About the Role

We are seeking a dedicated Funeral Service Coordinator to join our team at InvoCare. As an Arranger/Conductor, you will play a crucial role in serving families in their time of need, providing exceptional customer service and support.

Job Description

This is a unique opportunity to make a difference in your community, working closely with families to plan and coordinate funeral services. Your strong customer service ethos and ability to empathize with grieving families will be essential in delivering exceptional results.

  • Plan and coordinate all aspects of funeral services, ensuring a personalized and respectful experience for families.
  • Work closely with families to understand their needs and preferences, providing guidance and support throughout the process.
  • Direct the team and implement the funeral plan on the day, ensuring a seamless and dignified experience.
Requirements

To succeed in this role, you will require:

  • A strong customer service background and excellent communication skills.
  • The ability to work effectively with families during a difficult time, providing empathy and support.
  • A professional attitude and a high level of attention to detail.
  • A full, unrestricted driver's license.
Benefits

We offer a competitive salary package, including:

  • $65,000 - $80,000 per annum (dependent on location and experience).
  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed locations with the latest facilities.
  • Networking opportunities across the business.
  • Birthday and paid parental leave.
  • Free access to the Employee Assist Program.


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