Senior Business Banking Manager

2 weeks ago

Perth, Western Australia ANZ Full time

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This role drives new customer acquisitions and plays a critical role in increasing Funds Under Management by providing whole of business finance solutions to help customers start, buy, grow and run their business. As a Senior Business Banking Manager, you will achieve this by primarily developing and maintaining relationships with brokers, real estate agents, accountants and other business bank lending affiliates, as well as prospective and new to bank business owners.

Key Responsibilities

  • Maintain and leverage deep relationships with brokers, real estate agents, accountants and other business bank lending affiliates to achieve new to bank customers.
  • Drive a structured and disciplined weekly sales operating rhythm to achieve strong sales momentum.
  • Use data and insights to engage with potential and existing customers to identify opportunities.
  • Acquire new to bank customers through cold calling and other sales initiatives.
  • Effectively manage overall sales and revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities.
  • Manage the onboarding of new to bank customers and support effective handover to remote customer service proposition.
  • Ensure overall accountability for having a well-managed business relating to operational risk and credit risk.
  • Develop strong relationships, influence and collaborate with internal stakeholders to solve complex problems.
  • Drive outstanding customer experience and outcomes measured through Net Promotor Score improvement.
  • Deliver excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs.

What We Offer

At ANZ, you'll have the resources, opportunities and support you need to take the next big step in your career. We're a diverse bunch in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

Why Join Us

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll feel it too, because at ANZ, you'll have the resources, opportunities and support you need to take the next big step in your career.

We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

Apply Now

To find out more about working at ANZ, visit ANZ Careers and search for the role reference number.

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