Strategic Operational Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeBusiness Full time $90,000 - $120,000

Job Overview

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This role is focused on driving operational excellence and ensuring the effectiveness of our Business Services Division. As a key member of the COO & Managing Director's team, you will contribute to the success of the division by providing high-quality support and expertise.

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Key Responsibilities:

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  • Oversee and ensure timely completion of various Board and committee papers.
  • Write Board and committee papers and other documents and reports on behalf of the COO for senior leaders.
  • Determine and maintain the best operating rhythm for the division to maximize performance and effectiveness.
  • Oversee the completion of risk, compliance, and procurement activities for the division to meet their risk obligations.
  • Operationalize the divisional plan and strategy, tracking performance accordingly.
  • Effectively manage stakeholders and mobilize teams to achieve the best outcomes for the organization.
  • Act as a trusted advisor to the Business Services Divisional Leadership Team and COO.
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Required Skills and Qualifications:

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Technical Competencies:

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  • Experience writing and editing Board and committee papers, as well as other written and visual communication methods.
  • Experience with coordination and completion of Line 1 risk management activities.
  • Experience in finding improvements to operating rhythms to drive effectiveness and performance.
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Behavioural Competencies:

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  • Integrity, including upholding strong professional and ethical standards.
  • A deep understanding of what drives each stakeholder (their needs, desires, and motivations).
  • The ability to speak up early and often and take initiative regarding opportunities for improvement.
  • Role modeling the organization's values.
  • A continuous improvement mindset and energy to make changes for operational effectiveness.
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Leadership Competencies:

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  • Building trust and confidence with the team by communicating clearly, following through on commitments, and valuing diverse perspectives.
  • Proactively identifying and managing risks for the group.
  • Engaging and energizing a group for the achievement of business priorities.
  • Effective problem diagnosis and solution design skills.
  • Ability to prioritize the most pressing and high-value tasks.
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Essential Qualifications:

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Relevant tertiary qualification.

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Essential Experience:

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  • Experience within Financial Services is advantageous, including organizations with an effective 3LOD model.
  • Demonstrable experience in writing and editing Board and committee papers and other communication methods.
  • Proven competence in coordinating the operational activities of a busy division or organization.
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