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3 weeks ago
Customer Service Representative
We are seeking a skilled and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to clients.
Key responsibilities include:
- Providing outstanding customer service and support to clients over the phone, in person and via email;
- Responding to client inquiries and resolving issues in a timely and professional manner;
- Working collaboratively with other teams to ensure seamless service delivery;
- Maintaining accurate records and updating client information as required;
- Performing minor tasks and duties as assigned by management.
- Intermediate/advanced computer literacy and some exposure to iPad/phone applications;
- A desire to work in an organisation that contributes to the greater good and makes a difference to clients and their families;
- Experience as a proactive problem solver with a sense of ownership;
- Willingness to undergo a Police Check (paid by employer);
- Current driver's licence and rights to work in Australia.
As a valued member of our team, you will have the opportunity to develop your skills and knowledge, working in a dynamic and supportive environment.
Benefits- Attractive salary package;
- Flexible work arrangement opportunities to support work, personal and family needs;
- Opportunities for career growth and development.
Our organisation is committed to providing a workplace culture that values diversity, equity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples and applicants from diverse cultures who are bilingual to apply.
