Contact Centre Senior Service Expert
2 days ago
This is a full-time continuing position for a Contact Centre Senior Agent role. The role involves handling inquiries, resolving routine issues and providing information about student-related matters with good judgement, sensitivity and discretion.
About the RoleYou will maintain positive interactions with students across channels (phone, email, live chat) and navigate student business systems to provide accurate and timely assistance.
Key Responsibilities- Apply sound interpersonal, written and oral communication skills to provide student service at high performance and quality standards.
- Resolve issues identified through student inquiries regarding enrolments, fees, timetabling and other related matters.
- Handle inbound/outbound calls and inquiries from students and stakeholders professionally and efficiently, navigating student business systems quickly and effectively.
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Contact Centre Expert
1 day ago
Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $55,000Customer Service Representative OpportunityWe are seeking a passionate and customer-focused individual to join our vibrant team as a Customer Service Representative. If you have (or are working towards) your RG146 Tier 2 accreditation, we want to hear from you.Why You'll Thrive in This Role:Work in a dynamic office environment with a fun and supportive...
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Senior Contact Centre Agent
3 days ago
Melbourne, Victoria, Australia Victoria University Full timeOverviewThis is a full-time continuing position for the Senior Contact Centre Agent role at Victoria University (VU). The role is based on-site at the Whitten Oval Campus and is a continuing position (36.75 hours per week). Salary: $76,459 - $87,825 per annum, plus 17% employer superannuation.About the RoleThe Advisory & HQ team handles inquiries, resolves...
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Senior Contact Centre Agent
3 days ago
Melbourne, Victoria, Australia Victoria University Full timeOverviewThis is a full-time continuing position for the Senior Contact Centre Agent role at Victoria University (VU). The role is based on-site at the Whitten Oval Campus and is a continuing position hours per week). Salary: $76,459 - $87,825 per annum, plus 17% employer superannuation.About the RoleThe Advisory & HQ team handles inquiries, resolves routine...
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Contact Centre Analyst
4 weeks ago
Melbourne, Victoria, Australia Bendigo Bank Full timeJoin to apply for the Contact Centre Analyst & Insights role at Bendigo BankJoin to apply for the Contact Centre Analyst & Insights role at Bendigo BankDirect message the job poster from Bendigo BankSenior Talent Acquisition Advisor @ Bendigo Bank | Proactively Sourcing Talent within Customer EnablementWe've never been 'just a bank'. Just like you should...
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Contact Centre Professional
6 days ago
Melbourne, Victoria, Australia beBeeCustomer Full timeGrow Your Career in a Thriving Contact Centre EnvironmentWe are seeking a skilled and enthusiastic Contact Centre Specialist to join our dynamic team. As a key member of our team, you will be responsible for delivering exceptional customer service and providing tailored solutions to our clients.About the RoleThis is an exciting opportunity to work in a...
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Outbound Contact Centre Manager
3 weeks ago
Melbourne, Victoria, Australia ICustomer Pty Ltd Full timeAbout Us: We are the leader in our field with nearly 20 years of experience.We utilize proven methods and the latest tools, including a web-based outbound CRM with call guides, AI training modules, and best practices.Our small senior team of 8 professionals aims to double in size over the next three months.We generate qualified leads without cold...
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Contact Centre Consultant
6 days ago
Melbourne, Victoria, Australia G.D. Mitchell Enterprises Pty. Ltd. Full timePosted: 22/08/2025Closing Date: 22/09/2025Job Type: Permanent - Full TimeLocation: LNE MelbourneJob Category: Customer ServiceAre you ready to be part of something bigger?At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits.We make it effortless for Aussies to embrace healthier choices, whether they're on a...
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Contact Centre Service Specialist
1 day ago
Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $110,000About our client: a customer-owned organisation where customers are at the centre of decision-making. They care for their people and foster a high-performing culture.The PositionWe seek passionate and customer-focused professionals who demonstrate integrity, empathy, and a sense of community. In this role, you will assist customers with retail and...
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Outbound Contact Centre Manager
3 weeks ago
Melbourne, Victoria, Australia iCustomer Pty Ltd Full timeAbout Us:We are the leader in our field with nearly 20 years of experience. We utilize proven methods and the latest tools, including a web-based outbound CRM with call guides, AI training modules, and best practices. Our small senior team of 8 professionals aims to double in size over the next three months. We generate qualified leads without cold...
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Contact Centre Professional
3 days ago
Melbourne, Victoria, Australia beBeeCommunication Full time $60,000 - $80,000Job OverviewThis role presents an opportunity to become a key contact centre professional for a leading financial services and healthcare technology organisation.
