Reservations Sales Professional

4 weeks ago


Adelaide, South Australia PULLMAN Full time
Job Title: Reservations Sales AgentAbout the RoleWe are seeking a highly motivated and customer-focused Reservations Sales Agent to join our team at PULLMAN. As a key member of our Rooms Division, you will play a pivotal role in delivering exceptional customer service to our guests.Key Responsibilities
  • Handle incoming reservation inquiries via phone, email, and online channels in a timely and efficient manner.
  • Assist guests in selecting the most suitable accommodations based on their needs and preferences.
  • Process reservations accurately and efficiently in our reservations system.
  • Provide guests with detailed information about hotel facilities, services, and policies.
  • Handle special requests and accommodate guest preferences whenever possible.
  • Maintain up-to-date knowledge of room availability, rates, and promotions.
  • Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise.
Working with UsWe offer a supportive work environment, ongoing training and development opportunities, and a chance to grow with our company. Our team is dedicated to providing exceptional service to our guests, and we are looking for someone who shares our passion and commitment to excellence.What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A chance to grow with our company and develop your skills and knowledge.
  • A supportive work environment with a focus on teamwork and collaboration.


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