Gaming Venue Manager Position

4 days ago


Melbourne, Victoria, Australia Frontline Recruitment Full time
Gaming Venue Manager Job Description

We are seeking an experienced and dynamic Gaming Venue Manager to join our reputable family-owned company in Sunbury. The successful candidate will possess strong compliance knowledge in line with gaming industry standards, excellent training and coaching abilities, and the capability to run the venue autonomously.

Key Responsibilities:
  • Oversee Venue Operations: Manage the smooth running of the pub, bistro, sports bar, and gaming rooms.
  • Compliance Management: Ensure strict adherence to gaming industry regulations and compliance standards.
  • Training and Coaching: Train and mentor staff to provide exceptional service and maintain high standards.
  • Customer Service: Foster a welcoming atmosphere, ensuring patrons have an enjoyable and memorable experience.
  • Financial Management: Monitor budgets, control costs, and maximise revenue generation opportunities.
  • Team Leadership: Inspire and lead a team of dedicated professionals to achieve operational excellence.
  • Reporting: Provide regular reports to the management regarding venue performance and customer feedback.
Requirements:
  • Minimum 2+ years of experience in a similar role within the hospitality industry.
  • Strong understanding of compliance requirements within the gaming industry.
  • Strong gaming industry knowledge.
  • Exceptional leadership and communication skills.
  • Proven ability to train and coach staff effectively.
  • Experience in managing bistro, sports bar, and gaming rooms.
  • Passion for delivering outstanding customer service.
  • Must have valid RSG, Gaming License and RSA
Company Benefits:
  • Career progression opportunities within our family-owned company.
  • Supportive and collaborative work environment.
  • Supportive management structure.
  • Opportunity to make a significant impact on the community and the business.


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