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Venue Manager
2 months ago
We are seeking an experienced and dynamic Venue Manager to join our reputable family-owned company located in the heart of Gisborne, Victoria.
Key Responsibilities:- Oversee the smooth operation of the pub, bistro, sports bar, and gaming rooms.
- Ensure strict adherence to gaming industry regulations and compliance standards.
- Train and mentor staff to provide exceptional service and maintain high standards.
- Foster a welcoming atmosphere, ensuring patrons have an enjoyable and memorable experience.
- Monitor budgets, control costs, and maximise revenue generation opportunities.
- Inspire and lead a team of dedicated professionals to achieve operational excellence.
- Provide regular reports to management regarding venue performance and customer feedback.
- Minimum 2+ years of experience in a similar role within the hospitality industry.
- Strong understanding of compliance requirements within the gaming industry.
- Strong gaming industry knowledge.
- Exceptional leadership and communication skills.
- Proven ability to train and coach staff effectively.
- Experience in managing bistro, sports bar, and gaming rooms.
- Passion for delivering outstanding customer service.
- Must have valid RSG, Gaming License and RSA.
- Career progression opportunities within our family-owned company.
- Supportive and collaborative work environment.
- Supportive management structure.
- Opportunity to make a significant impact on the community and the business.
