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Store Operations Manager

1 month ago

Taylors Lakes, Victoria, Australia Platypus Full time
About the Role

We are seeking a highly motivated Store Operations Manager to join our team at Platypus Watergardens store.

This exciting opportunity will see you supporting the Store Manager in leading a team of passionate staff members, driving sales and Key Performance Indicators (KPIs), delivering exceptional customer service, and coaching your team to achieve their full potential.

Key Responsibilities
  • Operational Excellence: Ensure the efficient operation of your store to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Talent Development: Motivate your team to achieve optimal results in KPIs and added value targets across stores. Provide coaching and mentoring to maintain high team morale and encourage individual development through training and succession plans.
  • Sales Performance: Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets. Acknowledge outstanding results and identify areas for improvement.
  • Wage Management: Effectively manage wage costs in store, adhering to weekly wage targets and company rostering standards.
  • Health and Safety: Ensure efficient OH&S management and adhere to state and national OH&S legislation.
Benefits and Culture
  • Enjoy 40% off Accent Group brands, including Hype DC, Skechers, Platypus, Vans, and many more.
  • Work a Sunday to Thursday roster with two consecutive days off in a row to maintain a healthy work-life balance.
  • Access to our 'Employee Benefits' program, including discounted Gym Memberships and Health Insurance packages.
  • Collaborate with fellow passionate and dedicated team members who share your passion for premium products.
  • Participate in training and development programs to grow your career.
  • Join our Future Leaders program, which includes leadership training workshops, global conferences, awards nights, and more.
Requirements
  • Demonstrate experience as a full-time or senior casual sales assistant, key holder, supervisor, or 3IC.
  • Show a motivated and driven attitude with a 'Make it Happen' mindset.
  • Possess a passion for leading and inspiring a team to succeed.
  • Proven track record in driving sales and meeting KPIs and targets.
  • Operational excellence and experience with stock control and visual merchandising.