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IT Infrastructure Specialist
2 weeks ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team. This is an exciting opportunity to work in a collaborative environment and contribute to the maintenance and optimization of our IT systems.
Key Responsibilities- Deploy and configure IT infrastructure to support business objectives
- Maintain servers, storage systems, and network components for optimal performance
- Monitor system health, address performance issues proactively, and ensure network stability and security (LAN/WAN, firewalls, VPNs)
- Administer operating systems (Windows, Linux, macOS, iOS, Android) and virtualization environments (VMware, Hyper-V)
- Oversee backups, disaster recovery plans, and IT security protocols, including audits and incident response
- Provide advanced technical support to staff and guests, collaborating with the helpdesk for timely resolutions
- Assist with IT projects, such as upgrades, technology rollouts, and system migrations
- Partner with departments to deliver innovative IT solutions that enhance efficiency and the guest experience
- Manage vendor relationships, software licenses, and ensure compliance with industry standards
- Document IT systems, processes, and procedures to ensure knowledge continuity
- Extensive IT experience, ideally within hospitality or tourism sectors
- Expertise with PMS, integrated systems, and cloud migration projects
- Tertiary qualification in ICT and strong knowledge of IT infrastructure, cybersecurity, data management, and emerging technologies
- Exceptional leadership, communication, and problem-solving skills, with a guest- and team-oriented mindset
- A market-leading 50% F&B discount across all venues
- $99 room rates and a generous friends and family discount
- Lifestyle benefits including extra leave and earth advocacy days
- Dedicated to sustainability practices and a green future
- Internal mobility programs and reward schemes
- Online learning, career development, and enhancement plans
- Personalized employee support networks
- Regular service recognition and fun team events
We are a leading hotel development and management company with a portfolio of upscale luxury hotels. We value diversity and inclusion and offer a supportive and passionate work environment.