Sales and Customer Experience Associate
3 days ago
About Bras N Things
We are a leading retailer of lingerie, committed to empowering women to feel confident and beautiful. With over 200 stores across Australia, New Zealand, South Africa, and the US, we offer a unique shopping experience that combines style, comfort, and excellent customer service.
Our Culture
We pride ourselves on creating a supportive and inclusive workplace culture, where our employees can grow and develop their skills. Our commitment to diversity and inclusion extends to our customers, who come from all walks of life and enjoy a welcoming and non-judgmental shopping environment.
The Role
We are seeking a Sales and Customer Experience Associate to join our team at our Rockhampton Fair store. This is a casual position requiring flexibility to work day/nights and weekends across a Monday-Sunday roster.
Key Responsibilities
- To provide an exceptional customer experience, ensuring that every customer leaves the store feeling valued and satisfied.
- To maintain a high level of product knowledge, advising customers on the best products for their needs.
- To process sales transactions accurately and efficiently, handling cash, credit card payments, and operating a Point of Sale (POS) system.
- To maintain a clean and organized store environment, adhering to health and safety standards.
- To work collaboratively with colleagues to achieve sales targets and promote a positive team culture.
Requirements
- An absolute passion for retail and customer service, with a desire to create memorable experiences for our customers.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Flexibility to work a varied schedule, including evenings and weekends.
- Previous fashion retail experience is highly regarded but not essential.
Benefits
- A competitive hourly rate of $25-$30 per hour, depending on experience.
- A generous discount program, offering up to 50% off Hanes Brands products.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A fun and supportive work environment, with regular team-building activities and social events.
About You
We are looking for a motivated and enthusiastic individual who shares our values and passion for delivering exceptional customer service. If you have a strong desire to work in a dynamic and fast-paced retail environment, we encourage you to apply for this exciting opportunity.
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