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Sales Service Leader

3 weeks ago

City of Monash, Australia beBeeService Full time $75,000 - $97,000

Are you a customer service leader who can inspire and motivate others? As a Sales Service Leader, you'll play a key role in driving sales and performance by leading your team to deliver exceptional experiences.

With a focus on sports fashion, music, and culture, our mission is to offer unparalleled service and style to all consumers. You'll be responsible for coaching your team to achieve daily store and business goals, upholding retail standards, and working closely with the BOH team to ensure product availability.

  • Model great customer service every time
  • Drive service outcomes by coaching team to deliver exceptional service
  • Support management team to drive sales and performance
  • Utilise financial reporting to identify trade trends and opportunities
  • Assist in recruiting, inducting and developing team members
  • Uphold company retail standards and deliver visual excellence
  • Work with BOH team to ensure product availability and operational excellence

As a results-driven leader, you'll need to have:

  • Experience in a customer-facing service role
  • Previous retail experience in a leadership or supervisory role
  • A positive attitude, enabling you to motivate others and maintain a high-performing team culture
  • Collaborator with strong communication skills
  • Passionate to learn with a growth mindset
  • Loves sports fashion brands and enthusiastic about sharing knowledge with customers
  • Ability to work efficiently in a fast-paced team environment

What's in it for you?

  • Work in a dynamic business with best products and biggest sports fashion brands
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles
  • Access to attractive staff discount, Employee Assistance Program, and Mental Health champions
  • One month paid parental leave for full-time employees

We value diversity and inclusion, and we champion a culture where everyone feels valued, included, and celebrated. If you're driven and skilled, start your journey today