Carer Lead

2 weeks ago

Melbourne, Victoria, Australia Prestige InHome Care Full time
About Prestige InHome Care

We are a family-owned care provider dedicated to delivering exceptional care and support to our clients and their families. With over 20 years of experience, we have established a reputation for our commitment to quality and compassion.

Job Title: Carer Lead

We are seeking a dedicated and experienced Carer Lead to join our team. As a Carer Lead, you will be responsible for leading our team of carers and supporting our direct care staff to deliver high-quality care and services to our clients.

Key Responsibilities:
  • Conduct regular audits and ensure best practices are consistently followed.
  • Ensure proper use of technology systems and identify training needs.
  • Oversee performance reviews, manage feedback, and ensure staff meet expectations.
  • Assess staffing needs and participate in recruitment processes.
  • Foster high levels of engagement and low turnover among care staff.
  • Oversee administrative and compliance requirements for carers.
Requirements:
  • Experience in community care or home-based services.
  • Strong leadership skills with the ability to provide effective feedback.
  • Excellent communication and interpersonal skills.
  • Proactive and empathetic approach to service delivery.
  • Problem-solving and conflict resolution skills.
  • Understanding of WH&S risks and relevant legislative requirements.
  • Relevant industry training (Cert III in Aged Care/HACC/Disability/Individual Support) is desirable.
  • Current driver's license and car registration with comprehensive insurance.
What We Offer:
  • Work Flexibility: Enjoy hybrid working arrangements with the ability to work from home up to 2 days per week and work flexible hours as appropriate for your role.
  • Work From Anywhere: For up to 4 weeks each year and the option to take extended unpaid leave (for rest/travel/career break/etc)
  • Your Birthday Off: Take your birthday off each year because it should be celebrated.
  • A Warm Welcome Experience a tailored onboarding with Personalised Induction Plans.
  • Grow and Learn: Professional development is in your hands with the Prestige Training Hub and 5 days of paid study leave. Participate in regular development programs such as the Prestige Mentoring Program, the 6-month Team Leader Program, and Lunch and Learn sessions. Senior leaders can look forward to our Annual Leadership Retreat.
  • Give Back: Access One paid Volunteer Day to make a meaningful impact in your community.
  • Celebrate: Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more.
  • Support When You Need It: Access our Employee Assistance Program (EAP) for confidential counselling and support.

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