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Carer Lead
2 months ago
We are a family-owned care provider dedicated to delivering exceptional care and support to our clients and their families. With over 20 years of experience, we have established a reputation for our commitment to quality and compassion.
Job Title: Carer LeadWe are seeking a dedicated and experienced Carer Lead to join our team. As a Carer Lead, you will be responsible for leading our team of carers and supporting our direct care staff to deliver high-quality care to our clients.
Key Responsibilities:- Conduct regular audits to ensure best practices are consistently followed.
- Ensure proper use of technology systems and identify training needs.
- Oversee performance reviews, manage feedback, and ensure staff meet expectations.
- Assess staffing needs and participate in recruitment processes.
- Foster high levels of engagement and low turnover among care staff.
- Oversee administrative and compliance requirements for carers.
- Experience in community care or home-based services as a Personal Care Attendant, Disability Support Worker or Nurse.
- Strong leadership skills with the ability to provide effective feedback.
- Excellent communication and interpersonal skills.
- Proactive and empathetic approach to service delivery.
- Problem-solving and conflict resolution skills.
- Understanding of WH&S risks and relevant legislative requirements.
- Relevant industry training (Cert III in Aged Care/HACC/Disability/Individual Support) is desirable.
- Current driver's license and car registration with comprehensive insurance.
- Work Flexibility: Enjoy hybrid working arrangements with the ability to work from home up to 2 days per week and work flexible hours as appropriate for your role.
- Work From Anywhere: For up to 4 weeks each year and the option to take extended unpaid leave (for rest/travel/career break/etc)
- Your Birthday Off: Take your birthday off each year because it should be celebrated.
- A Warm Welcome Experience a tailored onboarding with Personalised Induction Plans.
- Grow and Learn: Professional development is in your hands with the Prestige Training Hub and 5 days of paid study leave. Participate in regular development programs such as the Prestige Mentoring Program, the 6-month Team Leader Program, and Lunch and Learn sessions. Senior leaders can look forward to our Annual Leadership Retreat.
- Give Back: Access One paid Volunteer Day to make a meaningful impact in your community.
- Celebrate: Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more.
- Support When You Need It: Access our Employee Assistance Program (EAP) for confidential counselling and support.