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Customer Engagement Specialist

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Brisbane, Queensland, Australia beBeeITSpecialist Full time $100,000 - $120,000
Job Overview

This role is a vital part of our Customer Engagement & Services Division, focusing on stakeholder and customer engagement for the Digital Division.

The division provides service desk support to internal and external customers, including end-user IT assistance for internal customers, and oversees key IT Service Management capabilities.

  • Deliver high-quality end-user (Tier 2) IT support for hardware (PC, Laptop, Printers) and software, Monday to Friday.
  • Refresh end-user workstations (Laptops, Desktops, Tiny-PCs).
  • Offer VIP IT support to executives.
  • Support AV systems in meeting rooms onsite.