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Student and Academic Services Officer

2 months ago


Parkville, Victoria, Australia University of Melbourne Full time
About the Role

The Student and Academic Services Officer plays a vital role in supporting the Faculty of Science's core functions, ensuring timely delivery of graduate and undergraduate programs. This position focuses on Special Consideration, teaching processes, student inquiries, and administrative tasks, while maintaining high-quality, client-focused service across science courses and subjects.

Key Responsibilities
  • Support the delivery of the faculty's core teaching processes, including Special Consideration, Academic Misconduct, Results entry, and ad-hoc activities as required.
  • Provide support for the efficient administration of academic programs, including course and subject change processes and student handbook coordination.
  • Provide executive support for academic committees, including managing meeting schedules, attendance lists, agendas, and minutes.
  • Contribute to overall team priorities and activities as needed, including supporting student events and programs and assisting with projects and administration across peak period activities.
Requirements

You will ideally have high-level interpersonal skills to build strong relationships with academic and professional staff, along with excellent written and verbal communication abilities. Additionally, you will demonstrate attention to detail and the ability to interpret and provide advice on established policies and procedures.

  • A relevant tertiary qualification, and experience within an academic administration, or an equivalent combination of relevant work experience, education, and/or training.
  • Demonstrated ability to work effectively in a team, as well as independently when required.
  • Demonstrated ability to prioritise, meet deadlines, and work efficiently and accurately in a busy and complex environment with large volumes of activity.
  • Knowledge of student information systems and the tertiary education sector.
About the University of Melbourne

We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier-free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled 'Reasonable Adjustments Request'.

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.