
Customer Service Leader
1 week ago
Experience the thrill of leading a high-performing team to achieve sales targets, foster a positive work environment and deliver exceptional customer service. As a key player in our retail organization, you will drive store performance through strong presentation, inventory management, and stock control.
In this role, you will be responsible for managing your roster & wages at a high level, through performance-based rostering. You will also be expected to lead, coach, develop & influence others to drive commercial outcomes.
We are seeking an individual with proven experience in a retail management role, preferably in fashion. The ideal candidate will have exceptional customer service & styling skills, as well as a strong understanding of KPI's and their impact on the business.
The successful candidate will be able to make decisions based on the best outcome for the business, drive a positive culture and one-team environment, and possess excellent operations and stock management skills.
In return, we offer:
- An attractive salary
- Ongoing performance incentives and referral scheme
- Generous employee discount on our collection
- Opportunities for genuine career growth and development within a leading fashion brand
- Ongoing training and support to enhance your skills and expertise through working closely with the leadership team
- A vibrant work environment with a passionate team
This is a fantastic opportunity for someone who is self-motivated, a strong communicator, and has a passion for delivering exceptional results.
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Dedicated Customer Service Leader Wanted
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Sales and Customer Service Leader
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