Service and Support Coordinator

4 weeks ago

Wollongong, New South Wales, Australia University of Wollongong Full time
Job Title: Service and Support Administrator

We are seeking highly motivated and detail-oriented individuals to join our team as Service and Support Administrators. As a key member of our team, you will provide administrative and operational support to our clients, learners, and stakeholders.

Key Responsibilities:
  • Manage inquiries through our service desk (phone/email/web) and National Training Inboxes, offering first-level technical and operational support to external stakeholders.
  • Support the delivery of our services and collaborate with Central Coordination Unit staff to enhance learning, training, and service delivery.
  • Provide excellent customer service and ensure timely resolution of issues.
About Us:

We are a University of Wollongong led consortium, bringing together the expertise of Australia's leading dementia educators from 4 nationwide universities and Dementia Australia. Our mission is to provide high-quality training and support services to our clients and stakeholders.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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