Sales Interaction Specialist

1 week ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $80,000
Customer Service Representative Role

Our team is seeking a highly skilled and experienced Customer Service Representative to ensure seamless interactions with our customers. This dynamic individual will be responsible for addressing product and service issues, managing customer expectations, and delivering exceptional results.

  • Timely issue resolution and effective communication with customers.
  • Logging customer inquiries and complaints into our database.
  • Delivering accurate delivery times and maintaining high levels of customer satisfaction.
  • Preparing invoices, collection sheets, and daily reports as required.
  • Developing in-depth knowledge of our products and services.
  • Maintaining strong relationships through proactive communication and relationship-building skills.

Requirements:

  • Proven experience in customer-facing roles with data entry responsibilities.
  • Exceptional analytical and problem-solving abilities.
  • Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
  • Strong organisational and time management capabilities, with a focus on multitasking and prioritisation.
  • Able to work independently and meet deadlines efficiently.

Key Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and adapt to changing circumstances.
  • Results-driven with a keen attention to detail.
  • High level of initiative and self-motivation.


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