Night Shift Supervisor

1 week ago

Sydney, New South Wales, Australia beBeeNight Full time $60,000 - $80,000

As a seasoned hospitality professional, the Night Shift Supervisor plays a pivotal role in ensuring guests have an exceptional experience at our hotel.

Job Description:

The Night Shift Supervisor is responsible for overseeing front desk operations during night shifts. Key responsibilities include managing check-ins, check-outs, and room assignments with precision and efficiency.

  • Conduct regular audits to verify cash handling and reconcile any discrepancies
  • Maintain accurate records of guest interactions, feedback, and issues
  • Collaborate with the Rooms Division Manager to develop strategies that enhance guest satisfaction and loyalty
  • Provide exceptional customer service by promptly resolving issues and maintaining a high level of professionalism
Key Skills and Qualifications:
  • Proven management experience in a hospitality setting
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work independently and as part of a team
  • Familiarity with hotel software systems, including property management and customer relationship management tools
Benefits:
  • Competitive compensation package and benefits
  • Ongoing training and development opportunities
  • Dynamic and supportive work environment
  • Generous discounts on hotel stays and dining experiences worldwide
How to Apply:

To be considered for this exciting opportunity, please submit your application, including your resume and cover letter.

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