Business Systems Analyst

3 days ago

Canberra, ACT, Australia Randstad Full time
APS6 Business Analyst Job Description

The APS6 ICT Business Analyst plays a pivotal role in bridging the gap between business needs and IT solutions within the Australian Public Service. This position involves analyzing complex business processes, identifying opportunities for improvement, and developing strategies to enhance ICT systems and services.

Key Responsibilities:
  • Collaborate with Subject Matter Experts (SMEs), Product Owners, and Logistic Service Providers to build a comprehensive Supply Chain Management System technology roadmap.
  • Work closely with a range of stakeholders to determine business requirements and document them accurately.
  • Facilitate workshops with business stakeholders and the development team to ensure a common understanding of requirements.
  • Collect and consolidate information from various sources, such as solution design documents, business requirement specifications, and IT Strategy documents.
  • Perform GAP analysis of current systems and present findings in a Visio Diagram covering Products, Channels, Stakeholders, System, and Data Flow.
  • Provide objective advice, expertise, and specialist knowledge to create options analysis and plans for business improvement activities.
  • Work closely with project managers, software developers, and test analysts to provide an understanding of business requirements and evaluate options for application.
  • Build and maintain effective working relationships with technical and non-technical team members/stakeholders using advanced written, verbal, and visual techniques to negotiate shared outcomes.
Key Capabilities:
  • 4+ years of experience working in a Business Analyst role across major ICT integration projects at a Federal Government Department.
  • Knowledge and experience working within the Supply Chain and Inventory Management sector is advantageous.
  • Display a high level of attention to detail and communicate with a degree of influence.
  • Showcase problem-solving and critical thinking skills in daily work.
  • Demonstrate experience in delivering and supporting the end-to-end process of major IT/ICT-enabled projects across Federal Departments.
  • Produce business analysis products, including functional and non-functional requirements, business models, and user stories.
  • Possess knowledge of Cloud Computing, including understanding cloud platforms (e.g., AWS, Azure, Google Cloud) and how data is stored.
  • Display sound judgment and analytical capabilities to make informed recommendations to appropriate channels.
  • Experience in training and delivering workshops across divisions to support the integration and rollout of solutions is advantageous.
  • Show a high degree of adaptability and continuity, working with SMEs to build evolving solutions as business requirements change throughout the project lifecycle.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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