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Business Systems Analyst
2 months ago
Infinite Consulting is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in driving business process improvement and system development.
Key Responsibilities:
- Conduct thorough analysis of business operations and enterprise applications to identify areas for improvement.
- Develop and maintain in-depth knowledge of Salesforce capabilities to inform system development and enhancement.
- Lead business design activities, including workshop facilitation and stakeholder engagement, to communicate ideas and solutions effectively.
- Analyse and interpret business rules and requirements to create functional specifications and technical documents.
- Capture and document workflows for new or enhanced systems through robust requirements elicitation and SME engagement.
- Advise on methods to improve processes and eliminate non-value add activities.
Requirements:
- Experience reviewing and mapping business processes and eliciting business requirements for systems development and enhancement.
- Strong understanding and leveraging of Salesforce capabilities.
- Excellent presentation, verbal communication, workshop facilitation, and writing skills.
- Ability to advise on methods to improve processes.
Working Arrangements:
Infinite Consulting offers a hybrid work arrangement, with the opportunity to work flexibly between our office and home. Successful applicants must be available to work in our Gungahlin ACT office for a minimum of 2 days per week.
