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Administrative Support Specialist

2 months ago

East Gippsland, Australia GBS Recruitment Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at GBS Recruitment. As a key member of our administrative staff, you will provide critical support to our lawyers and administrative team, ensuring the smooth operation of our office.

Key Responsibilities
  • Administrative Support: Provide administrative support to our lawyers and administrative team, including updating our corporate case management system, scheduling appointments, and liaising with clients and community groups.
  • Client Coordination: Receive client inquiries in-office or at court and refer them to specialists as needed. Provide information and referrals to clients and legal practitioners about our services.
  • Case Management: Update and maintain our case management system, ensuring compliance with policies and standards.
  • Appointment Management: Manage client appointments, including video conferencing and telephone bookings.
  • Financial Administration: Perform financial administration tasks such as processing invoices and handling cash.
Requirements
  • Strong Organizational Skills: Possess strong organizational and time management skills to prioritize tasks and meet deadlines.
  • Client-Focused: Ability to provide client-focused services in a sensitive environment.
  • Excellent Communication Skills: Excellent interpersonal communication skills, particularly with disadvantaged groups.
  • Problem-Solving: Problem-solving and decision-making abilities to resolve issues efficiently.
  • Technical Skills: Proficiency in Microsoft Office and word processing tools.
  • Team-Oriented: Team-oriented with a collaborative approach to work.
Qualifications and Experience
  • Administrative Experience: Experience in administrative and/or reception support (ideally in a legal environment).
  • Knowledge of Legal Procedures: Knowledge of legal procedures and systems is highly desirable.