Service Delivery Manager

5 days ago

Brisbane, Queensland, Australia Brennan IT Full time
You will play a pivotal role in ensuring the smooth delivery of projects and effectively managing third-party relationships. As the Service Delivery Manager, you will provide technical guidance to internal teams and vendors, ensuring alignment with company processes and industry best practices. Your strategic input will be instrumental in driving continuous improvement initiatives and maintaining high service standards across all deliverables. Key responsibilities include scope and change management, driving future technology roadmaps, and developing ITIL Aligned Service Processes. To be successful, you will need to have a minimum of 3 years' experience in Service Management and ITIL Service Management accreditation. You will also need to be able to lead and collaborate with a multi-disciplined team, negotiate and manage relationships, and demonstrate strong organisational and time management skills. If you have a proven track record of delivering high-quality results, managing multiple stakeholders, and driving continuous improvement, then this role may be suitable for you.

Key Responsibilities:
  • Scope and Change Management
  • Driving future technology roadmaps for the company
  • Assist in development of ITIL Aligned Service Processes
  • Relationships with finance and key commercial functions
  • Requirements gathering, writing business cases focusing on ROI, basic project management
  • Develop deep understanding of the company's goals including orchestration of strategic business planning, roadmaps and workshops
Required Skills:
  • Minimum of 3 years' work experience in Service Management
  • ITIL Service Management accreditation
  • Strong working knowledge of ITSM service delivery concepts
  • Demonstrated ability to lead and collaborate with a multi-disciplined team
  • Demonstrated skills in negotiation, organisation, and time management
  • Ability to influence external & internal stakeholders as part of a continuous improvement life cycle

  • Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    {"title": "Service Delivery Manager", "description": "Job SummaryCognizant is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.Key ResponsibilitiesStakeholder Management:...

  • Service Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    {"title": "Service Delivery Manager", "description": "Job SummaryCognizant is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.Key ResponsibilitiesStakeholder Management:...

  • Service Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    {"title": "Service Delivery Manager", "description": "Job SummaryCognizant is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.Key ResponsibilitiesStakeholder Management:...

  • Service Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    {"h1": "Service Delivery Manager at Cognizant", "p": "We are seeking a highly skilled Service Delivery Manager to join our team at Cognizant. As a Service Delivery Manager, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner. You will work closely with stakeholders to...

  • Service Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    About the RoleCognizant is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our delivery team, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.Key ResponsibilitiesStakeholder Management: Facilitate governance meetings, engage customers...

  • Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    Service Delivery ManagerCognizant is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.Key Responsibilities:Stakeholder Management: Facilitate governance meetings, engage...

  • IT Service Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    Job Summary:Cognizant is seeking a seasoned Service Delivery Manager to oversee the delivery of services and support processes, ensuring consistent client service delivery in an effective and cost-efficient manner.Key Responsibilities:Stakeholder Management:Facilitate Governance meetings and ensure participation from relevant stakeholdersEngage customers in...

  • Service Delivery Manager

    1 month ago

    Brisbane, Queensland, Australia Brennan IT Full time

    Service Delivery ManagerWe are seeking an experienced Service Delivery Manager to join our team at Brennan IT. As a key member of our organization, you will play a crucial role in ensuring the smooth and efficient delivery of projects and managing multiple vendors and third-party relationships.Key Responsibilities:Scope and Change ManagementDriving future...

  • Service Delivery Manager

    1 month ago

    Brisbane, Queensland, Australia Brennan IT Full time

    Service Delivery ManagerWe are seeking an experienced Service Delivery Manager to join our team at Brennan IT. As a key member of our organization, you will play a crucial role in ensuring the smooth and efficient delivery of projects and managing multiple vendors and third-party relationships.Key Responsibilities:Scope and Change ManagementDriving future...

  • Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Brennan IT Full time

    The RoleWe are seeking an experienced Service Delivery Manager to join our team on a permanent part-time basis. As the Service Delivery Manager, you will play a crucial role in ensuring the smooth and efficient delivery of projects and managing multiple vendors and third-party relationships. You will provide technical guidance and oversight to internal teams...

  • Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Brennan IT Full time

    The RoleWe are seeking an experienced Service Delivery Manager to join our team at Brennan IT on a permanent part-time basis. The successful candidate will be responsible for ensuring the smooth and efficient delivery of projects, managing multiple vendors and third-party relationships, and providing technical guidance and oversight to internal teams and...

  • Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Brennan IT Full time

    The RoleWe are seeking an experienced Service Delivery Manager to join our team at Brennan IT on a permanent part-time basis. The successful candidate will play a crucial role in ensuring the smooth and efficient delivery of projects and managing multiple vendors and third-party relationships. They will provide technical guidance and oversight to internal...

  • Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    Job SummaryCognizant is seeking a highly skilled Service Delivery Manager to lead our client service delivery efforts. As a key member of our team, you will be responsible for ensuring the consistent delivery of high-quality client service in an effective and cost-efficient manner.Key Responsibilities:Facilitate governance meetings and ensure participation...

  • Service Delivery Manager

    2 days ago

    Brisbane, Queensland, Australia Brennan IT Full time

    The RoleWe are seeking an experienced Service Delivery Manager to join Brennan IT on a permanent part-time basis, working 2-3 days a week or potentially spreading the 24 hours across 5 days. As the Service Delivery Manager, you will play a critical role in ensuring the smooth and efficient delivery of projects and managing multiple vendors and third-party...

  • Service Delivery Manager

    4 weeks ago

    Brisbane, Queensland, Australia laing O'Rourke Full time

    Service Delivery Manager RoleLaing O'Rourke is seeking a Service Delivery Manager to lead the Application Support, Service Desk, and Financial Systems teams in Brisbane or Sydney. This role offers great career prospects with a privately-owned tier 1 constructor and international engineering enterprise.About the RoleWe are looking for a seasoned Service...

  • Service Delivery Manager

    2 weeks ago

    Brisbane, Queensland, Australia Cognizant Full time

    What makes Cognizant a unique place to work?The combination of rapid growth and an international and innovative environment is creating many opportunities for people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, you will collaborate with colleagues from all around the world to create solutions for leading companies,...

  • Service Delivery Manager

    2 weeks ago

    Brisbane, Queensland, Australia Brennan IT Full time

    The RoleWe are seeking an experienced Service Delivery Manager to join our team at Brennan IT on a permanent part-time basis. The successful candidate will be responsible for ensuring the smooth and efficient delivery of projects, managing multiple vendors and third-party relationships, and providing technical guidance and oversight to internal teams and...

  • Service Delivery Manager

    4 days ago

    Brisbane, Queensland, Australia University of Southern Queensland Full time

    Job OverviewWe are seeking a dynamic Service Delivery Manager to lead our ICT contact centre at UniSQ, Australia's leading regional University. As a key member of our ICT team, you will be responsible for ensuring the seamless delivery of ICT incident response, customer contact, and ICT service delivery engagement across all UniSQ campuses.About the RoleThis...

  • Service Delivery Manager

    2 weeks ago

    Brisbane, Queensland, Australia Brennan IT Full time

    The RoleWe are seeking an experienced Service Delivery Manager to join our team at Brennan IT on a permanent part-time basis. The successful candidate will play a crucial role in ensuring the smooth and efficient delivery of projects and managing multiple vendors and third-party relationships. They will provide technical guidance and oversight to internal...

  • Service Delivery Manager

    3 weeks ago

    Brisbane, Queensland, Australia yourtown Full time

    Job Title: Service Delivery ManagerAbout the Role:As a Service Delivery Manager at yourtown, you will play a key role in ensuring the effective delivery of technology services to our business units. You will be responsible for managing the day-to-day operations of the Service Desk team and establishing a robust service management practice.Key...