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People Relationship Manager

1 month ago

Melbourne, Victoria, Australia TENNIS AUSTRALIA Full time
About the Role

The People Relationship Manager is a key position within the Tennis Australia People team, responsible for fostering strong, collaborative relationships between Member Association individual state CEOs and the People team. This role serves as a partner, influencing and brokering quality People solutions that meet the unique needs of each MA CEO and their team.

Key Responsibilities
  • Understand the unique needs of each MA CEO and their team, and represent these back into the People team providing the right solutions aligned to business objectives
  • Work closely with MA CEO and Operations Managers to activate People activities (Engagement Survey, Rem Review, Performance Reviews, Talent and Succession)
  • Educate and support MA leaders on People team operating model and processes, including self-service options
  • Ensure the delivery of high-quality services that meet the needs of MA CEOs, specifically talent acquisition, learning and development, policies and processes, disciplinary matters, performance management and review cycle
  • Collaborate with internal teams to develop a comprehensive dashboard that tracks and reports on People-related queries and solutions for Member Associations
  • Recommend appropriate SLAs for service provision
  • Continuously review and update SLAs to reflect changes in service delivery needs
About You

We're looking for a highly skilled and experienced HR professional with a strong background in relationship management, HR business partnering, or a related field. The ideal candidate will have:

  • 5+ years of experience in HR relationship management, HR business partnering, or a related role
  • Ability to establish trust and credibility with senior leaders
  • Strong interpersonal, written and verbal communication skills, with the ability to present complex information clearly and concisely
  • Strong experience and ability to work effectively with cross-functional teams and familiarity in developing and managing Service Level Agreements is highly desirable
  • Demonstrated ability to negotiate and influence across a wide range of stakeholders with multiple divergent priorities
  • Strong analytical and problem-solving skills, with the ability to develop creative solutions and lead change
  • Technical knowledge and understanding of HR and employment relations processes spanning the full end to end employment life cycle for the purposes of identifying the correct course of action and delegating to the correct internal stakeholder as necessary
  • Ability to plan and prioritise effectively, organise tasks and manage competing resources and demand
  • Strong attention to detail and ability to develop and follow standard work instructions/process
  • Experience with Workday or similar HR information system is desirable
  • You must hold (or be willing to obtain) a current Police Check and Working with Children Check
What's to Love?
  • Career development with a range of formal education and on the job training opportunities
  • Tickets to the Australian Open
  • Health & wellbeing activities through our Thrive program
  • Onsite gym & tennis facilities
  • Flexible working practices
  • Free car parking
  • A range of discounts from our sponsorship partners

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.