Front Desk Officer

4 days ago

Forster, New South Wales, Australia beBeeCustomerSupport Full time $40,000 - $55,000

About This Role:

This role is focused on providing exceptional customer service and support to guests. As a key member of our team, you will be responsible for delivering an outstanding experience to every guest, ensuring their stay with us is enjoyable and memorable.

Key responsibilities include:

  • Managing front-of-house operations, including handling guest inquiries and complaints
  • Providing administrative support to the team, including data entry and record-keeping
  • Assisting with daily cleaning and maintenance tasks, including linen changes and cabin preparation
  • Contributing to the overall success of the business by being proactive and flexible in your approach

Requirements:

  • Previous experience in a similar role, preferably in a hospitality or administration environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
  • A high level of physical fitness, with the ability to lift up to 11kg and work in a fast-paced environment
  • Reliability and flexibility, with a willingness to work a range of shifts, including weekends and public holidays

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