Senior Account Manager

5 days ago

Australia Neptune Pacific Direct Line Pte. Ltd. Full time

About Neptune Pacific Direct Line Pte. Ltd.

Neptune Pacific Direct Line Pte. Ltd. is a leading provider of logistics and shipping services in the South Pacific region. We are committed to delivering exceptional value to our customers through our comprehensive range of services, including sea and airfreight, warehousing, trucking, and forwarding divisions.

Job Summary

We are seeking a highly motivated and experienced Senior Account Manager to join our team. The successful candidate will be responsible for driving our sales success by maximizing revenue from existing accounts and securing new business opportunities.

Key Responsibilities

  • Develop and Execute Key Account Management Strategy
    • Develop and execute a comprehensive key account management strategy for approximately 50 accounts, guided by senior leadership, including creating detailed budgets for volume, revenue, and yield for each account.
  • Proactively Maintain a Robust Pipeline of New Business Opportunities
    • Proactively maintain a robust pipeline of new business opportunities while securing spot business to drive growth.
  • Monitor and Report on Budget Performance
    • Monitor and report on budget performance, comparing actuals versus targets, and provide insights on container demand to help the logistics team optimize inventory.
  • Design and Deliver Tailored Supply Chain Solutions
    • Design and deliver tailored supply chain solutions, leveraging app technology for track-and-trace capabilities, and integrating our warehousing and trucking services for seamless door-to-door solutions.
  • Implement Effective Customer Relationship Strategies
    • Implement effective customer relationship strategies, including regular call cycles, client entertainment, and other communication initiatives to enhance engagement.
  • Negotiate and Close Sales Deals
    • Negotiate and close sales deals at optimal pricing and yield, always adhering to company guidelines.
  • Collaborate with International Sales Team
    • Collaborate closely with the international sales team to coordinate proactive and responsive sales actions, ensuring timely distribution and response to sales leads and market intelligence.
  • Maintain Excellence in Written Communication
    • Maintain excellence in written communication, including precise and professional quotations, sales leads, and reports.
  • Lead Special Events and Trade Shows
    • When applicable, lead the identification, negotiation, management, and execution of special events, trade shows, and retail functions.
  • Represent the Brand with Integrity
    • Consistently represent the brand with integrity, ensuring positive client relationships and open doors for future business.
  • Perform Other Duties as Required
    • Perform other duties as required to support the team and business objectives.

Requirements

  • Experience in Freight Forwarding, Logistics, or Shipping Industry
    • At least 5 years of experience in a similar role within the freight forwarding, logistics, or shipping industry, with an established book of business.
  • Strong Analytical Skills
    • Strong analytical skills, capable of presenting data and insights to senior leaders in a compelling narrative for informed decision-making.
  • Proficient in Project Management
    • Proficient in project management, especially for handling special cargo projects.
  • Experience with CargoWise
    • Experience with CargoWise is preferred but not mandatory.

What We Offer

  • Competitive Benefits Package
    • Competitive benefits package(salary plus bonus)
  • Opportunity for Development and Internal Mobility
    • Opportunity for development and internal mobility
  • Wonderful Giving and Wonderful Neighbour
    • Wonderful Giving - allows you to donate company money to causes of your choice.
    • Wonderful Neighbour - spend a day in the community helping with various service projects.
  • Company Focused on Wellness and Health
    • Company focused on wellness and health

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