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Providing Exceptional Customer Experience

3 weeks ago

City Of Wanneroo, Australia beBeeCustomerSupport Full time $60,000 - $80,000

Customer Service Representative

We design and manufacture everyday products that customers interact with.

Our customer base spans across the FMCG, Retail, and Fresh Produce industries.

Discover the Opportunity

This role is responsible for delivering exceptional customer service and supporting our team.

Your Responsibilities
  • Respond to customer inquiries via phone and email
  • Service walk-in customers
  • Provide top-notch customer support
  • Process sales orders in a timely manner
  • Communicate effectively with production and sales teams regarding delivery schedules
  • Manage customer order and delivery protocols
  • Ensure data accuracy for sales orders
  • Generate quality reports as needed
Ideal Qualifications

To excel in this role, you should have:

  • Experience working in a fast-paced customer service environment
  • Ability to learn new computer systems for data entry
  • Meticulous attention to detail and organizational skills
  • Excellent communication skills in both written and verbal forms
  • Strong teamwork and time management skills

Key Skills: Customer Service, Communication, Teamwork, Time Management