
Future Career Champion
6 days ago
We are seeking a highly motivated and experienced travel professional to join our team as a Future Business Leader. As a key member of our corporate division, you will be responsible for providing exceptional customer service and driving business growth through tailored solutions.
About the Role:This is an exciting opportunity to start your leadership journey within our corporate division. You will receive a personalized leadership development plan, mentoring from senior business leaders, and plenty of hands-on learning experiences.
Key Responsibilities:- Provide outstanding and consistent customer experience by adhering to our operational excellence framework.
- Demonstrate advanced knowledge of internal and customer-facing technology systems.
- Ability to assess, troubleshoot, and provide solutions to a varying range of scenarios.
- Understand financial systems and processes.
- Ability to review a customer's travel program and present options that drive compelling financial and operational value.
- Has intimate knowledge of their customer portfolio.
- Delivers a compelling customer experience to maximize the opportunity for retention and satisfaction.
- Ability to influence customers to drive results.
- Self-motivated and proactive.
- Open to learning and developing skills required to succeed.
- Demonstrates knowledge of external competitor activity and market trends.
- Set targets and goals and strives to achieve these.
- Minimum 3 years in the travel industry.
- 2+ years on Sabre.
- 6 months in Lumina desired but not essential.
- Exceptional multitasking ability.
- To be a 'people person' who values developing strong relationships.
- Demonstrated ability to work within a multidisciplinary team.
- A high level of attention to detail.
- Excellent communication, listening, and presentation skills.
- Social events such as Buzz Nights.
- Global career advancement/travel opportunities.
- Leadership programs & further education, training, and development.
- Employee share scheme.
- The opportunity to play an integral role in the growth of the business.
- Travel discounts on flights, hotels, and insurance for you, your family, and friends.
Please note that our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
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