Team Leader
1 month ago
We are seeking a values-driven Team Leader to provide support and guidance for direct reports, including assessment and referral, education and support, and delivering a comprehensive client-focused service. The successful candidate will develop and maintain residential treatment options, help develop and coach direct reports to be a high-performing team, and project manage the residential AOD services, including building networks and partnerships as required.
Key Responsibilities- Implement service delivery processes and tools
- Ensure quality service delivery meets the needs of client groups, including participant access, intake & assessment, and admissions management/service delivery planning, and progress and outcomes for clients
- Effective rostering and work allocation
- Provide clinical expertise to workers to resolve complex case management issues
- Monitor service performance targets and collaboratively identify strategies to address issues with Centre Manager
- Degree qualification in social work, welfare, community development, or a related field, or demonstrated high-level sector knowledge and skills attained through previous appointments, service, and study/development
- Relevant experience in a social service environment
- Relevant experience in supervising staff
- Relevant state Working with Children Check is required
- Driver's License
- NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650)
- Flexible working conditions
- Health, fitness, and financial discounts/benefits
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
- Purpose-driven career with positive social and sustainable outcomes
- Employee Assistance Program - Independent confidential counselling service
- Opportunity for career development
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
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