Global Cargo Engagement Professional

6 days ago


Brisbane, Queensland, Australia beBeeCustomer Full time $79,999 - $124,999

Our mission is to bring new and uplifting experiences to our guests, transforming flying from simply nice to something wonderful.

Our people are the foundation of this mission. We encourage them to embody the fun, laid-back, authentic spirit that we've become famous for. When they feel free to be themselves, they can own their responsibilities and go the extra mile to help our guests.

Job Overview

This role is key to strengthening relationships with cargo clients by driving engagement through innovative product offerings and tailored solutions. You will lead strategic oversight, hands-on customer management, governance and compliance efforts while nurturing a select portfolio of national accounts.

  • Sharp reporting and analysis skills using Microsoft Office
  • Business fundamentals and customer success understanding
  • Strong relationship building and communication skills
  • Attention to detail and organisational abilities
  • Problem-solving and creative thinking
  • Stakeholder management and complex relationship navigation

You will have experience with iCargo software or be eager to learn (bonus points if you already know it). A solid understanding of domestic cargo operations, sales, market trends, pricing, and best practices would be desirable.

As the Cargo Customer Engagement Manager, you will shape how our customers connect with our brand and services, making a real impact in a fast-paced environment.

Key Responsibilities:
  1. Strategic Oversight: Lead strategic oversight, hands-on customer management, governance and compliance efforts.
  2. Tailored Solutions: Nurture a select portfolio of national accounts by driving engagement through innovative product offerings.
  3. Customer Management: Manage customer relationships, ensuring strong communication and trust.


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