Customer Service Representative
1 week ago
The Company
Veritas Recruitment is seeking a highly motivated and organized individual to join our team as a Customer Service Officer. In this role, you will be responsible for delivering exceptional customer experiences, managing administrative tasks, and thriving in a fast-paced environment.
**Key Responsibilities:**
* Efficiently manage a high volume of sales orders, email inquiries, and phone calls
* Ability to think quickly and adapt in a high-pressure environment
* Maintain a professional and confident phone manner
* Ensure accuracy by cross-checking data and strong attention to detail
* Handle daily filing of critical documents
* Embrace a team-first attitude
**Requirements:**
* At least 3 years' experience in a similar role
* Proficiency in basic Microsoft Office applications is essential
* Experience with SAP or similar software
* Ability to think on your feet, multitask, and work independently when necessary
* Strong communication skills
* Strong attention to detail and accuracy
* Experience handling high-volume orders via phone and email
**What We Offer:**
* $35.00 per hour, plus super
* Free onsite parking
* Friendly & supportive team environment
If you are a motivated and organized individual who is passionate about delivering exceptional customer experiences, please submit your resume in word format. Alternatively, for a confidential discussion, please contact Sharlene.
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