Emergency Department Coordinator
4 days ago
About Knox Private Hospital, we're seeking a dedicated Administration Officer to join our team in the Emergency Department.
The ideal candidate will have excellent interpersonal and communication skills, with experience in an acute patient-focused healthcare facility/hospital.
Responsibilities include greeting all customers, handling inquiries with a friendly and professional manner, answering and redirecting calls, preparing admission paperwork, performing Health Fund Checks as required, managing the collection of Emergency Department deposits, Health fund Excess/co-payments and out-of-pocket fees, coordinating with staff from other departments, maintaining accurate and timely patient information data collection and processing of medical records, and experience in MS Office (Outlook, Word, and Excel).
Required Skills and Qualifications:- Greeting all customers
- Handling inquiries with a friendly and professional manner
- Answering and redirecting calls
- Preparing admission paperwork
- Performing Health Fund Checks as required
- Ability to work in a fast-paced environment
- Managing the collection of Emergency Department deposits, Health fund Excess/co-payments and out-of-pocket fees
- Coordinating with staff from other departments
- Maintaining accurate and timely patient information data collection and processing of medical records
- Experience in an acute patient-focused Healthcare facility/Hospital
- Excellent interpersonal and communication skills
- Highly developed organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment
- Strong attention to detail
- Ability to work well independently and within a team
- Experience in MS Office (Outlook, Word, and Excel)
We value our employees' careers at our hospital.
No matter where you go within our community of care, you'll be supported by great team leaders, part of strong, innovative teams who strive for better and have opportunities to flourish and grow.
We believe that our people are the heart of our organisation - every day, they make a difference to the lives of our patients and their families.
We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
Others:This is a 7-day rotating roster position, requiring flexibility to work a variety of shifts.
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