Visitor Experience Operations Manager

6 days ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $87,300 - $108,180

Key Responsibilities:

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  1. ">
  2. Deliver exceptional customer experiences to visitors and clients through proactive engagement and service excellence.">
  3. Supervise daily operational workflows, overseeing team leaders and staff members to ensure efficient performance.">
  4. Collaborate with external partners, including contractors and vendors, as required.">
  5. Respond promptly and professionally to public inquiries and resolve issues in a timely manner.">
  6. Lead safety and security operations to maintain a safe and healthy environment for visitors and staff.">
  7. Contribute to the effective delivery of facilities, events, and programs by providing administrative support.">
  8. Cultivate a positive and inclusive work culture by facilitating open communication and regular feedback.">
  9. Participate in event evaluations, cross-departmental meetings, and continuous improvement initiatives.">
  10. Undertake various administrative duties to support the team's efforts.">
  11. Work closely with senior management to develop policies and procedures that enhance the visitor experience.">
  12. Ensure compliance with organizational policies, procedures, and relevant legislation to maintain a safe and child-friendly environment.">
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The role description outlines any necessary qualifications, licenses, or specific requirements. We encourage interested applicants to review the attached role description and discuss with the contact officer.

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