Lake Awoonga Experience Manager

5 days ago

Brisbane, Queensland, Australia beBeeCoordinators Full time $63,119 - $82,391

Visitor Centre Coordinator Job Opportunity

Job Description:

This is a unique opportunity to join our team at the Lake Awoonga Visitor Centre. As the Visitor Centre Coordinator, you will be the first point of call for all visitors and oversee all aspects of the centre's daily operations.

This includes managing merchandise sales, coordinating tours and events, supervising volunteers and implementing marketing strategies to enhance visitor engagement and experiences.

Key Responsibilities:
  • Oversee visitor centre operations including retail sales, inventory and bookings
  • Process tour bookings, handle visitor enquiries and maintain the booking and reservation system
  • Coordinate, supervise and support volunteers to deliver engaging visitor experiences and provide training as required
  • Plan, coordinate and host tours, events and educational experiences that align with community and organisational objectives
  • Deliver customer service to all visitors and tour groups
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Minimum 5 years experience working within event, visitor centre, recreation facility or venue management roles
  • Demonstrated success in increasing visitor engagement as well as delivering programs, tours or community events
  • Experience supervising and training volunteers
  • Marketing and digital communication skills around social media management, creating promotional campaigns, website content updates as well as event promotion
  • Strong administrative skills with experience in budgeting, reporting and scheduling
Benefits:

This is a competitive remuneration package with 12.75% super and access to a range of wellbeing benefits. You will also have the opportunity to work in a unique and community focused role, promoting Lake Awoonga and Aquaculture Gladstone.

As a valued member of our team, you will be supported to develop your skills and knowledge and contribute to the growth and development of the organisation.

Others:

Concentis and the partners we work with are Equal Opportunity Employers committed to ensuring a working environment where everyone feels included and is treated fairly with respect and equal consideration.

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