Head of National Customer Contact Centre

About the RoleWe are seeking a visionary leader to revolutionise our customer care strategy and lead our national Call Centre teams. As the Head of National Contact Centre, you will be responsible for managing inbound customer calls and developing a cutting-edge omni-channel Customer Care Program.Key ResponsibilitiesLead the management of inbound customer...

Are you a visionary leader with a passion for delivering exceptional customer experiences? InvoCare is a leading provider of funeral services across Australia, New Zealand, and Singapore, renowned for our private memorial parks, crematoria, and pet cremation services, we are looking for an innovative and dynamic Custoer Contact Centre leader to revolutionise...

About the RoleWe are seeking a visionary leader to spearhead our national customer contact centre, driving exceptional customer experiences and revolutionising our customer care strategy.Key ResponsibilitiesLead the management of inbound customer calls and develop a cutting-edge omni-channel customer care program.Unite and inspire a national team, fostering...

About the RoleWe are seeking a visionary leader to revolutionise our customer care strategy and lead our national Call Centre teams. As the Head of National Contact Centre, you will be responsible for managing inbound customer calls and developing a cutting-edge omni-channel Customer Care Program.Key ResponsibilitiesLead the management of inbound customer...

At InvoCare, we're seeking a visionary leader to revolutionise our customer care strategy and lead our national Call Centre teams. As the Head of National Contact Centre, you'll be responsible for unifying and inspiring a team of Customer Care Agents across Sydney, Brisbane, and Melbourne, creating a seamless and professional customer service experience.Key...

About the Role:We are seeking a visionary leader to revolutionise our customer care strategy and lead our national Call Centre teams.As the Head of National Contact Centre, you will be responsible for the management of inbound customer calls and the development of a cutting-edge omni-channel Customer Care Program.Key Responsibilities:Leadership: Unite and...

**Contact Centre Team Leader ID Support NSW** - Location: Hybrid opportunity, Head Office - Haymarket - 12-month opportunity with the potential to convert to Ongoing - Salary: DCS Clerk Grade 9/10 $116,211 - $128,061 plus 10.5% superannuation and leave loading **About the role** The Contact Centre Team Leader is responsible for leading a team of ID Support...

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

Unlock Your Potential with EquifaxAt Equifax, we're committed to empowering our customers with exceptional support. As a Business Contact Centre Representative, you'll play a vital role in delivering top-notch service, ensuring our customers receive the help they need to succeed.Key Responsibilities:Provide expert support to customers via phone, email, and...

Location: Sydney Salary: AUD Industry Standards Be the face and heart of Sydney's most premium assets. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building...

{"title": "Contact Centre Officer", "description": "About the RoleWe are seeking a highly skilled and motivated Contact Centre Officer to join our team at the Small Animal Specialist Hospital (SASH). As a Contact Centre Officer, you will be the first point of contact for our clients, internal specialists, and the extended referring vet community. Your...

**Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD **Contact Centre Manager, Digital Channels (Full-Time, Permanent role, based in either Melbourne or Sydney)** Support our amazing Personal Direct Specialised Channels team, by overseeing the digital channels contact centre, assisting personal banking customers who reach out...

{"title": "Contact Centre Officer", "description": "About the RoleWe are seeking a highly skilled and motivated Contact Centre Officer to join our team at the Small Animal Specialist Hospital (SASH). As a Contact Centre Officer, you will be the first point of contact for our clients, internal specialists, and the extended referring vet community. Your...

**Company Overview** Way back in '62 one guy had a dream: to show young travellers the world and change their lives in doing so. Over 60 years later and we've perfected the secret formula. One of the most important things we've learnt along the way is to do things with passion or not at all. As Global Contiki Contact Centre Manager you will work with the...

Unlock Your Potential with EquifaxAt Equifax, we're on a mission to empower individuals to achieve their true potential. As a Business Contact Centre Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide inbound and outbound support to customers on our products and...

**Work type**: Permanent Full time **Region**: NSW- Sydney CBD, QLD- Brisbane South & Gold Coast, VIC- Melbourne CBD - **Bring your experience as a **Product Owner for Contact Centre Platforms**: - **Drive world class, simple and intuitive experiences **for customers and colleagues**: - **You’ll join a high-performing business, backing talented...

At Equifax, we're looking for a skilled Business Contact Centre Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their queries, and resolving any issues they may have.Key Responsibilities:Provide inbound and outbound support to customers via...

Contact Centre Analyst & Insights **Your new role with Bendigo Bank is just a few clicks away.** Position Description: PD - Customer Contact Analyst & Insights September 2024.pdf Customer Contact interacts with more than 1million customers every year. This division represents the highest volume of customer contact presently, with a view that the business...

Customer Service - Contact Centre - Entry level opportunity for committed customer service super stars seeking a long-term career in financial services - Full time paid training provided - Permanent role based in the CBD **How will I help?** As a Customer Relations Consultant within BT, you will thrive on being able to assist a diverse range of customers...

Equifax is where you can **power your possible. **If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The **Business Contact Centre Representative **is responsible for providing inbound and outbound support to our customers on our products and...