National Customer Contact Centre Director

About the RoleWe are seeking a visionary leader to spearhead our national customer contact centre, driving exceptional customer experiences and revolutionising our customer care strategy.Key ResponsibilitiesLead the management of inbound customer calls and develop a cutting-edge omni-channel customer care program.Unite and inspire a national team, fostering...

About the Role:We are seeking a visionary leader to revolutionise our customer care strategy and lead our national Call Centre teams.As the Head of National Contact Centre, you will be responsible for the management of inbound customer calls and the development of a cutting-edge omni-channel Customer Care Program.Key Responsibilities:Leadership: Unite and...

Are you a visionary leader with a passion for delivering exceptional customer experiences? InvoCare is a leading provider of funeral services across Australia, New Zealand, and Singapore, renowned for our private memorial parks, crematoria, and pet cremation services, we are looking for an innovative and dynamic Custoer Contact Centre leader to revolutionise...

Location: - Sydney- Job Type: - Permanent- Salary: - $230000 - $260000 per annum, Benefits: Bonuses + Car Space- Contact: - Ben Maurer- Fast paced, multi-site Call Centre leadership role, large Inside Sales team - High growth, fast paced professional services & SaaS, SME focus - Strategic leadership driving operational growth & daily cadence **The...

**Team Lead P&C Contact Centre** **Clerk Grade**:9/10, Ongoing, Full-time 35 hours per week **Location**:4PSQ Parramatta or Gosford (travel required between these locations) **Salary Range**:base salary starting at $120,859 p.a + superannuation **HR Business Partner Portfolio 1 team, People & Culture, Department of Customer Service** - Take charge of a...

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

**P&C Contact Centre Support Officer** **Clerk Grade: 3/4 $79,032 to $86,539 + super** **Employment Type: Ongoing/full time** **Hybrid role with a home base of Parramatta OR Gosford with regular office attendance** **This role sits within the People & Culture Contact Centre Team within the People & Culture Division** ***About the team**: ***Within DCS, our...

About the RoleWe are seeking a highly experienced and skilled leader to join our Senior Leadership team at the Department of Industry, Science and Resources.As the Executive Director, National AI Centre, you will lead a highly motivated industry-focused team to deliver on the objectives of the National AI Centre.You will contribute to the Government's agenda...

**Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD **Contact Centre Manager, Digital Channels (Full-Time, Permanent role, based in either Melbourne or Sydney)** Support our amazing Personal Direct Specialised Channels team, by overseeing the digital channels contact centre, assisting personal banking customers who reach out...

**Job Title:** Contact Centre Solutions Designer**Company Overview:M&T Resources is a nationally recognised employer seeking an experienced Solutions Architect – Contact Centre to join their Architecture team. This is an opportunity to shape customer experiences while working on projects that define the future of customer interaction...

**Work type**: Permanent Full time **Region**: NSW- Sydney CBD, QLD- Brisbane South & Gold Coast, VIC- Melbourne CBD - **Bring your experience as a **Product Owner for Contact Centre Platforms**: - **Drive world class, simple and intuitive experiences **for customers and colleagues**: - **You’ll join a high-performing business, backing talented...

Part Business. Part Creative. Part Technology. One hundred per cent digital! Deloitte Digital is committed to helping clients unlock the business value of emerging technologies. Through 22 studios spread across the globe, we provide clients with a full suite of digital services, covering digital strategy, user experience, content, creative, engineering and...

At Equifax, we're looking for a skilled Business Contact Centre Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their queries, and resolving any issues they may have.Key Responsibilities:Provide inbound and outbound support to customers via...

Customer Service - Contact Centre - Entry level opportunity for committed customer service super stars seeking a long-term career in financial services - Full time paid training provided - Permanent role based in the CBD **How will I help?** As a Customer Relations Consultant within BT, you will thrive on being able to assist a diverse range of customers...

Equifax is where you can **power your possible. **If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The **Business Contact Centre Representative **is responsible for providing inbound and outbound support to our customers on our products and...

Location: - Sydney - Employment Type: - Full-Time Permanent- Department: - Digital - Customer Contact Team 2**WHY WORK FOR PICKLES** - Join a close-knit and friendly team with a supportive Supervisor. - Virtual training and development provided. **ABOUT THE ROLE** We are looking for a collaborative customer service superstar to join our Customer Contact...

The Business Contact Centre Representative is responsible for providing inbound and outbound support to our customers on our products and services, invoice queries and login details, whilst maintaining a high level of customer service when providing training support and advice to the customer. You will be joining a friendly and supportive team where you are...

**_Full-time permanent opportunity to lead, coach and support a contact centre team in a dynamic environment _**: - **_Continue to build your leadership qualities and skills within a collaborative supportive team_** **About the Role** The Contact Centre Lead coordinates and implements contact centre operations across multiple electoral processes in order...

Join Our Team! Are you passionate about delivering exceptional customer experiences and driving sales success? Do you thrive in a collaborative environment where you can make a meaningful impact? If so, we have an exciting opportunity for you!  Position: Contiki Customer Experience and Contact Centre Manager  About Us: Way back in '62 one guy had a dream:...

A role where no 2 days are the same Work in a pivotal role, supporting a dedicated team Excellent work-life balance Contact Centre OfficerThe Small Animal Specialist Hospital (SASH) is the largest Veterinary hospital in the Southern Hemisphere offering referral services across Australia. At SASH, we are committed to providing exceptional care and service...