Lobby Ambassador

4 weeks ago

North Sydney Council, Australia JLL Full time

JLL is seeking a skilled Lobby Ambassador to deliver exceptional reception and facilities coordination services to our clients.

As a Lobby Ambassador, you will be the professional face of the client organisation, providing seamless and outstanding support to ensure a positive experience for visitors and clients.

Responsibilities include:

  • Providing administration support to clients and the facilities team, including processing invoices in JLL systems.
  • Building and developing effective client and stakeholder relationships across multiple levels of the organisation.
  • Ensuring visitor sign-in and sign-out processes are followed, and issuing visitor badges as required.
  • Booking and managing meeting rooms, ordering catering, and arranging room set-ups and pack-downs.
  • Ensuring rooms are stocked with necessary supplies and are kept tidy and in good working order.
  • Providing tea and coffee making services for client meetings, including coffee runs as needed.
  • Ensuring catering requirements are met and arranged for meetings and events.
  • Managing car parking for visitors, if needed, and ensuring records are up-to-date.
  • Liaising with cleaners to attend to staff needs on housekeeping matters.
  • Booking travel for the agency when necessary.
  • Ensuring Audio-Visual services are in place and necessary preparations are made.
  • Fulfilling ad-hoc requests promptly and efficiently to support the facilities team or client.
  • Managing and inducting contractors on site to ensure they meet required standards.

Requirements:

  • A motivated self-starter with a proven track record of delivering best practice and quality to clients.
  • Experience in reception, preferably in a corporate environment.
  • Able to present a professional and friendly corporate image to clients.
  • Ability to interact well within a team.
  • Ability to learn new systems quickly.
  • Confident interaction with all levels of the organisation, from CEO to cleaning contractors.
  • Able to work with minimal supervision.

JLL offers:

You'll join an entrepreneurial, inclusive culture where like-minded people work together to achieve great things. Enjoy a fulfilling career with varied experiences and opportunities for growth.

JLL is committed to equal opportunity and diversity, and we welcome applications from candidates with diverse backgrounds and experiences.

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