Disability Support Services Manager

3 weeks ago


Lower Moira, Australia Yooralla Full time

At Yooralla, we are seeking an experienced Service Manager to lead a dedicated team of disability support workers in our Residential Services. As a key member of our leadership team, you will play a pivotal role in enhancing the quality of life for individuals with disabilities and their families.

We offer an attractive remuneration package, including an estimated salary of $85,000 - $110,000 per annum, dependent on experience and qualifications.

Job Description

Company Overview: Yooralla is Victoria's most established and recognised for-purpose disability service provider, offering high-quality support services to people with disability for over 100 years.

Key Responsibilities:

  • Lead a dedicated team of disability support workers, providing high-intensity support to clients.
  • Ensure the overall performance of the service aligns with annual work plans and meets established targets.
  • Promote person-directed support and community participation that exceeds minimum disability standards, all within available resources.
  • Manage the day-to-day operations of supported accommodation services, surpassing identified Key Performance Indicators (KPIs).
  • Provide high-quality support to customers and their families, offering management support to care staff.

About You: To be successful in this role, you'll share Yooralla's Values and have:

  • Demonstrated management experience, preferably within a community services environment.
  • Understanding of legislation and standards relevant to the disability sector.
  • Knowledge and understanding of how to support staff in implementing contemporary and person-centered approaches to uphold the rights and support needs of individuals with disabilities.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Demonstrated ability to manage financial and staff resources within a complex environment.
  • Initiative and organization, with excellent initiative, self-directed work practices, and highly developed organizational skills.

Benefits: In addition to the attractive remuneration package, we offer flexible working hours, ongoing training, and professional development opportunities.

Why Work at Yooralla? We believe in diversity, inclusion, and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies.



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