
Insurance Career Development Specialist
1 week ago
Are you a customer service professional looking to take your career to the next level?
Tenacity CX has partnered with a global insurance company to offer exciting opportunities in customer care.
We are seeking talented individuals who possess exceptional communication skills and a passion for delivering world-class service. This role offers a chance to build a successful career in the insurance industry.
The Opportunity:
- Manage inbound service calls relating to policy and product enquiries
- Identify customer needs through effective questioning and listening skills
- Provide a personal and sincere customer service experience in every interaction
- Work towards set KPIs and targets
- Managing and updating client records
Requirements:
- Previous customer service experience in contact centre, retail, or hospitality (desirable)
- Excellent communication skills, both verbal and written
- Excellent time management skills and high attention to detail
- Confident, friendly, and outgoing personality
- Consultative approach to customer service and ability to communicate complex information
Key Highlights:
- A structured training program with industry specialists
- Full-time work from home with occasional office attendance
- Fun, collaborative, and social work culture
- A supportive leadership team that promotes growth and progression
What You Will Gain:
- Opportunity to develop your customer service skills and expertise
- Chance to work with a dynamic team of professionals
- Experience in managing and updating client records
About Us:
Tenacity CX is dedicated to providing exceptional customer experiences and building long-lasting relationships with our clients. We value our employees' growth and development and offer a supportive environment to help them achieve their goals.
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