Financial Services Representative

7 days ago


Bundaberg city centre, Queensland, Australia Cash Converters Full time

Cash Converters, a leading provider of personal finance solutions, is seeking a highly skilled Retail Assistant - Personal Finance Operator to join our team at our Bundaberg store.

About the Role

  • Provide exceptional customer service within our Personal Finance department, ensuring customers receive tailored solutions to meet their financial needs.
  • Complete transactions in line with regulatory, legislative, and operational requirements, maintaining the highest level of compliance.
  • Utilize in-depth knowledge of personal finance to assist customers in finding suitable solutions, promoting our services and products effectively.
  • Collaborate with colleagues to promote Personal Finance throughout the store, driving new business opportunities.
  • Interact with customers in a professional, respectful, and diligent manner, building strong relationships and encouraging repeat business.
  • Contribute to achieving individual and store targets, driving growth and success in the Personal Finance department.

About You

  • You possess excellent sales skills and a passion for meeting targets, ensuring you deliver exceptional results in a fast-paced environment.
  • Capable of building strong relationships with customers, encouraging repeat business and fostering a loyal customer base.
  • Basic understanding of the personal finance industry and its principles is desired, with a willingness to learn and grow with the company.
  • Experience in a customer-facing role, with proficiency in basic Microsoft suite skills and a keen interest in technology.

What's On Offer

  • Exclusive access to 'Cashies Rewards,' featuring discounts and cash-back offers from over 400 retailers.
  • A dynamic work environment with opportunities for career development and growth.
  • Quarterly store and team bonuses, as well as full paid training, to support your success.
  • Paid parental leave and salary packaging options, including a novated car lease.
  • Discounts on health insurance with Bupa and HBF, as well as 30% in-store discounts.
  • Access to our Wellness Activities, including Move, Munch, Money, and Mind.

Cash Converters is a proudly Australian business, dedicated to making a positive impact on the lives of our customers since 1984. We celebrate over 30 years of success in the retail, pawnbroking, and personal finance industry, with a strong commitment to diversity, inclusion, and equal opportunity.



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