Customer Support Specialist

2 days ago

Melbourne, Victoria, Australia beBeeCustomerSupport Full time

Customer Support Associate

We are seeking a skilled Customer Support Associate to join our team. This role will involve handling customer inquiries, resolving issues, and providing exceptional service to our clients.

  • This position requires strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • The ideal candidate will have experience in a customer-facing role, preferably within a retail or supply chain environment.
About the Opportunity

This is an exciting opportunity for a motivated individual to join our team and make a real difference in the lives of our customers. As a Customer Support Associate, you will be responsible for:

  • Handling customer inquiries via phone, email, and other channels
  • Resolving customer complaints and concerns in a timely and professional manner
  • Providing accurate and helpful information to customers regarding products and services
About You

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment
  • Familiarity with inventory management systems and customer support platforms
Benefits
  • Flexible working hours available to suit your needs
  • Professional development opportunities and micro-learning sessions available for all staff
  • A dynamic and supportive work environment

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