Claims Specialist
2 months ago
About the Role:
We are seeking a highly skilled Claims Advisor to join our team at Vero Insurance. As a Claims Advisor, you will be responsible for managing a portfolio of Personal Injury Claims, ensuring that injured workers receive their correct entitlements.
Key Responsibilities:
- Accurately review and assess claims to ensure that injured workers receive their correct entitlements.
- Communicate effectively with all key stakeholders, including injured workers, employers, and internal support teams.
- Manage workflow to ensure that all activities are completed within applicable timeframes.
- Proactively collaborate with internal support and external stakeholders to ensure proactive Case Management.
- Provide an excellent level of customer service to all stakeholders.
- Develop and monitor Injury Management Plans with claimants, utilising open-ended questioning to elicit SMART goals relevant to their circumstances.
- Deliver best practice outcomes in line with current legislation, timely responses, and efficiency in processing.
Requirements:
- Experience with Workers Compensation Claims, Portfolio Claims management, or Call Centre experience.
- Strong team player with a proven track record of providing excellent customer service.
- Exceptional listening and communication skills in a high-volume work environment.
- Strong analytical or Quality Assurance focus.
- Focused attention to detail and accurate reporting skills.
- Ability to demonstrate compassion and empathy for the customer.
- Proven ability to build rapport with customers and key partners.
- Ability to interpret complex information and respond by developing appropriate actions.
- High standard of written and verbal communication skills.
- Effective case management skills in a high-volume work environment.
- Effective time management skills with the ability to adhere to strict timeframes.
- High level of resilience and ability to manage complex, sensitive, and challenging matters.
What We Offer:
Vero Insurance offers a range of benefits to our employees, including employee discounts and rewards, study support, parental leave, and wellness initiatives.
About Us:
Vero Insurance is committed to building futures and protecting what matters. We value the unique experiences, insights, and diverse workforce that benefits our people, our business, and our customers.
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Haylo People Full timeClaims Specialist OpportunityHaylo People is seeking a skilled Claims Specialist to join a leading insurance broking organisation based in NSW. As a Claims Specialist, you will play a vital part in delivering high standards of client support while managing and settling claims efficiently.Key Responsibilities:Handle end-to-end management of commercial and...
-
Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistJob Summary: We are seeking a highly skilled Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for reviewing and assessing claims, ensuring that our clients receive fair and timely resolutions.Key Responsibilities:Review and assess claims to determine their validity and...
-
Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims Specialist RoleWe are seeking an experienced Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing an end-to-end portfolio of income protection and/or TPD claims. This includes determining eligibility, making liability decisions, and developing claims strategies. You will also coach and mentor junior claims...
-
Claims Specialist
1 week ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistJob Summary:We are seeking an experienced Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for managing end-to-end claims, working alongside the Incident Response team, and tracking and recording data to provide insights to leadership and underwriting teams.Key...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistWe are seeking a highly skilled Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for reviewing and assessing claims, ensuring that our clients receive fair and timely settlements.Key Responsibilities:Review and assess claims files to determine the validity and extent of...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistWe are seeking a highly skilled Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for reviewing and assessing claims, ensuring that our clients receive fair and timely resolutions.Key Responsibilities:Review and assess claims files to determine the validity and extent of...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistJoin the REO Group as a Claims Specialist and take on a challenging role that involves reviewing and assessing claims for a varied portfolio across ANZ and beyond.This is a great opportunity for a Property Claims specialist to step into a role that includes Quality Assurance and Claims Review.As a Claims Specialist, you will be...
-
Claims Specialist
1 month ago
Sydney, New South Wales, Australia REO Group Full time{"title": "Cyber Claims Specialist", "description": "Job SummaryWe are seeking an experienced Cyber Claims Specialist to join our award-winning in-house claims team at REO Group. As a key member of our team, you will be responsible for managing end-to-end claims, working closely with our Incident Response team and Head of to track and record data mapping...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims SpecialistEnsure Recruitment is seeking a skilled Claims Specialist to manage a diverse portfolio of general insurance claims. This role is ideal for an experienced professional with a strong background in claims management.The RoleManage the end-to-end process of a general insurance claims portfolio.Collaborate with internal and external stakeholders...
-
Claims Specialist
1 month ago
Sydney, New South Wales, Australia REO Group Full time{"title": "Cyber Claims Specialist", "description": "Job SummaryWe are seeking an experienced Cyber Claims Specialist to join our award-winning in-house claims team at REO Group. As a key member of our team, you will be responsible for managing end-to-end claims, working closely with our Incident Response team and Head of to track and record data mapping...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Haylo People Full timeClaims Specialist OpportunityHaylo People is seeking a skilled Claims Specialist to join a leading insurance broking organisation based in NSW. As a Claims Specialist, you will play a vital part in delivering high standards of client support while managing and settling claims efficiently.Key Responsibilities:Handle end-to-end management of commercial and...
-
Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob SummaryWe are seeking an experienced Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for managing end-to-end claims, working alongside the Incident Response team, and tracking and recording data to provide insights to leadership and underwriting teams.Key ResponsibilitiesManage a portfolio of claims,...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistJob Summary:We are seeking a skilled Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for reviewing claims files, assessing quantum, and providing recommendations and guidance where appropriate.Key Responsibilities:Review claims files and decisions made by cedantsReview and assess...
-
Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims Specialist - Ensure RecruitmentJob SummaryWe are seeking an experienced Claims Specialist to join our team at Ensure Recruitment. As a Claims Specialist, you will be responsible for managing an end-to-end portfolio of income protection and/or TPD claims.Key ResponsibilitiesDetermining eligibility and making liability decisionsDeveloping claims...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia Haylo People Full timeAbout Haylo PeopleHaylo People is a leading recruitment agency specialising in Personal Injury and General Insurance roles. We are seeking a skilled Claims Specialist to join a leading insurance broking organisation based in NSW.The RoleAs a Claims Specialist, you will play a vital part in delivering high standards of client support while managing and...
-
Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeJob Title: Claims SpecialistJob Summary: We are seeking a skilled Claims Specialist to manage an end-to-end portfolio of income protection and/or TPD claims. The ideal candidate will have experience in rehabilitation consulting or claims management and a passion for supporting injured workers.Key Responsibilities:Manage a low-volume claims portfolio with...
-
Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia Haylo People Full timeClaims SpecialistHaylo People is seeking a skilled Claims Specialist to join a leading insurance broking organisation. In this role, you will play a vital part in delivering high standards of client support while managing and settling claims efficiently.Key Responsibilities:Handle end-to-end management of commercial and corporate claims, ensuring timely and...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full time{"h1": "Claims Specialist Role Overview"} This is a great opportunity for a Property Claims specialist to step into a role that includes Quality Assurance and Claims Review. Key Responsibilities Review claims files and decisions made by cedants Review and assess quantum of claims to ensure appropriate reserves are applied Reporting both locally and...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia Haylo People Full timeClaims Specialist OpportunityHaylo People is seeking a skilled Claims Specialist to join a leading insurance broking organisation based in NSW. As a key member of the team, you will play a vital part in delivering high standards of client support while managing and settling claims efficiently.Key Responsibilities:Handle end-to-end management of commercial...
-
Claims Specialist
1 week ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleAt Tal Services Limited, we are seeking an experienced Claims Specialist to join our team. As a Claims Specialist, you will be responsible for the proactive management of a portfolio of life insurance claims in accordance with our claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance...
