Internal Review Professional

5 days ago

Canberra, ACT, Australia beBeeExpert Full time $100,000 - $140,000

We're seeking a dedicated and skilled professional to join our Personal Injury Team. This team is responsible for completing Internal Reviews under the NSW Motor Accident Injuries Act (MAIA CTP) claims fairly, transparently, robustly, and promptly.

This role is ideal for professionals with experience in CTP Claims or with a legal background. It also offers an exciting opportunity for experienced allied health professionals to transition into an insurance role, utilizing their clinical expertise, decision-making, and writing skills.

**Key Responsibilities:**

  • Prepare Certificates of Determination and accompanying Statements of Reasons that support the decisions reached.
  • Stay current with relevant legislative amendments, decisions of the Personal Injury Commission, and NSW Courts to ensure compliance with changing requirements.
  • Monitor claim trends and prepare reports to assist in improving the claims process.

**Required Skills and Qualifications:**

  • Experience in Insurance Claims, preferably in the NSW CTP MAIA scheme.
  • Qualifications in Law, Insurance, Medical, Allied Health, or related disciplines.
  • Experience in Dispute Resolution and/or complaints handling.
  • High attention to detail and strong analytical skills.
  • Strong legal and technical skills in an insurance setting.
  • Decision-making, problem-solving, and reason writing experience.
  • Exceptional written and verbal communication skills, particularly in conveying technical legal terms/findings in plain English to customers.

**Employee Benefits:**

Suncorp offers a range of benefits to support, empower, and reward its employees. These include:

- Employee discounts and rewards - exclusive offers on major retailers.

- Study support - We encourage external learning and offer study support to eligible employees.

- Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.

- Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing.

**Our Culture:**

At Suncorp, we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved, and respected for their perspectives and contribution.

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