Senior Contract Professional

4 hours ago

Brisbane, Queensland, Australia beBeeContract Full time $100,000 - $130,000
Job Overview

We seek an experienced contract professional to oversee critical client relationships and service delivery excellence.

In this role, you will manage complex contracts, ensure service levels are met, and optimize operational performance while maintaining strong client partnerships.

Key Responsibilities:
  • Lead contract management activities including performance monitoring, compliance oversight, and financial management for assigned contracts
  • Build and maintain strong client relationships through regular communication, performance reviews, and strategic planning sessions
  • Oversee the work of teams and service providers to ensure consistent delivery of high-quality services
  • Analyze contract performance data and prepare comprehensive reports for clients and internal stakeholders
  • Identify opportunities for service enhancements, cost savings, and process improvements across managed contracts
  • Manage contract renewals, amendments, and negotiations in collaboration with legal and commercial teams
  • Resolve escalated issues and conflicts promptly to maintain client satisfaction and contract compliance

Collaborate closely with stakeholders to deliver integrated solutions that meet clients' evolving needs, drive continuous improvement, and develop strategies that enhance the value provided to clients and support their objectives.

Requirements:
  • 3+ years of experience in contract management with at least 3 years in facilities management
  • Strong understanding of facility services, contract structures, SLAs, and KPIs
  • Proven track record of successful relationship management
  • Experience with financial management including budgeting, forecasting, and cost control
  • Excellent negotiation, conflict resolution, and problem-solving skills
  • Strong leadership abilities with experience managing teams and service providers

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