Customer Service Expert

3 weeks ago


Perth, Western Australia Canon Full time

About the Role


This is an exciting opportunity to join the Canon Services and Support team as a Customer Service Engineer. As a key member of our team, you will be responsible for delivering exceptional customer service and support to Canon's business imaging customers, ensuring their printer fleets are maintained and running smoothly.


Your key responsibilities will include:



  • Providing proactive and reactive servicing to various sites within the Western Pilbara area, including upgrading software and firmware, and installing hardware and software;
  • Effectively meeting and exceeding customer needs and expectations, building productive and sustainable relationships with Canon customers;
  • Working efficiently while maintaining all Canon and customer safety processes and policies, identifying opportunities to increase safety practices and efficiencies.

As a Customer Service Engineer, you will have the opportunity to work in a dynamic environment, providing technical expertise and support to our customers. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we encourage you to apply.


Our Offer


We offer a competitive package, including a comprehensive training program, to ensure you have the skills and knowledge required to excel in this role. As a member of our team, you will be part of a diverse and inclusive workforce, committed to making a positive impact in the community.


About Us


Canon is the world's leading imaging organization, dedicated to inspiring people to connect, communicate, and achieve more. We are committed to innovation, quality, and customer satisfaction, and we believe that our employees are the key to our success.



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