Customer Service and Sales Expert

4 weeks ago


Perth, Western Australia Telstra Full time

At Telstra, we're looking for a Retail Consultant to join our team. As a Retail Consultant, you'll play a key role in providing an exceptional customer experience by identifying the products and services our customers need to transform their telecommunications experience.

We're an iconic Aussie brand with a global footprint, and our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

As a Retail Consultant, you'll be responsible for:

  • Delivering an exceptional customer experience by providing tailored solutions to meet our customers' needs
  • Building relationships with customers to understand their needs and preferences
  • Upselling and cross-selling our products and services to meet our customers' needs
  • Working collaboratively with our team to achieve sales targets and KPIs

We offer a range of benefits, including:

  • Team performance-related commission, with your first 2 months guaranteed
  • 30% off Telstra services
  • Continuous training to enhance your skills and help you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners

We're committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.

We work flexibly at Telstra, and we're happy to discuss what flexibility means to you.


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