Freight and Customer Service Specialist

2 days ago


Australia beBeeLogistics Full time $55,000 - $65,000
Customer Service and Freight Management Role

Job Summary:

This position involves providing exceptional customer service to clients and managing the allocation of freight pickups to drivers.

You will communicate effectively with drivers, resolve delivery inquiries, and follow up on freight and consignment data.

Work closely with the floor manager to prioritize freight deliveries and liaise with drivers and receivers to ensure smooth operations.

Assist with ad-hoc tasks as required and provide administrative support using advanced Microsoft Office skills.

Responsibilities:

  • Allocate daily pickups to drivers
  • Communicate with drivers on pickups and assist with driver delivery inquiries
  • Follow up on freight inquiries and check freight and consignment data
  • Liaise with floor manager on priority of freight deliveries
  • Deal with ad-hoc tasks as required

Requirements:

  • Advanced skills using Microsoft Office
  • Experience in customer service in a logistics environment (1 year preferred)
  • Administrative experience (1 year preferred)
  • Work Authorisation: Australia

Why You'll Love This Job:

  • Great working environment in a family-owned business
  • Training provided on freight software
  • Opportunity to work as part of a team with excellent communication skills and a passion for logistics


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