Rostering and Scheduling Coordinator

3 days ago


Bentley, Western Australia Juniper Full time

About Juniper:

At Juniper, we are proud to be a leading provider of aged care services in Western Australia, committed to delivering exceptional care and support to our customers. Our mission is to empower older Western Australians to live a safe and independent life within their own home.

About the Role:

We are seeking a part-time Rostering and Scheduling Coordinator to join our team at our Bentley office. As a key member of our operations team, you will be responsible for the efficient allocation of client services and rostering for the Allied Health portfolio, including Physiotherapy, Occupational Therapy, and Podiatry. You will schedule services for HCP, CHSP, and TCP customers, and manage daily schedule updates, leave coverage, onboard new customers, and book regular customer reviews.

This is a permanent part-time position working 60 hours (0.8 FTE) per fortnight, Monday to Friday, from 9am to 3:30pm. You will work closely with our clinical teams to ensure seamless delivery of services to our customers.

Key Responsibilities:

  • Allocate client services efficiently and effectively
  • Complete scheduling activities while meeting deadlines and timelines
  • Update databases in a timely manner
  • Onboard new Allied Health customers
  • Provide excellent customer service

Key Requirements:

  • Experience in a dynamic clinical rostering environment
  • Relevant qualifications in Business or Aged Care
  • Aged Care experience
  • Ability to prioritize and excellent time management
  • Competency in computer operation and knowledge of business, office processes, and information management
  • Excellent communication with all stakeholders
  • Willingness and ability to integrate positively with a team

What's on Offer:

  • Attractive rate of pay $37.84 per hour, plus 11.5% superannuation
  • Non-profit values-driven organization
  • Access to Juniperks, an online platform offering exclusive retail discounts, employee perks, wellness initiatives, and peer acknowledgement
  • Salary Packaging up to $18,550 per annum tax-free
  • Health Insurance discounts
  • Employee Assistance Program with free counseling
  • Free parking on site


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