Quality Assurance Compliance Specialist: Furniture Expert

1 month ago

Sydney, New South Wales, Australia Koala Full time
{"title":"Securing Quality and Compliance at Koala","subtitle":"Join Our Team","content":"

Koala is a mission-driven company that prioritizes customer-centric products, world-class technology, and social good. We aim to create happier, healthier habitats through our furniture experiences.



We have an exciting opportunity for a Quality Assurance Compliance Specialist to join our team. This role will play a vital part in ensuring our products meet quality and safety standards, while also ensuring compliance with regulatory requirements across all markets.



Key Responsibilities:


  • Collaborate with internal teams and supply partners to provide guidance on quality and compliance standards for new and existing products in various markets.
  • Plan and manage testing schedules and costs, including booking tests and assessments with third-party providers and conducting in-house quality tests.
  • Partner with designers and engineers to ensure successful product launches, and work closely with the customer experience team to gather feedback for quality improvements.
  • Contribute to improving quality and compliance frameworks for existing and new markets, including test standards, methods, and evaluation criteria.
  • Coordinate with third-party providers to apply for and renew product certifications in different markets based on demand and regulatory requirements.
  • Assist in conducting investigations by providing testing evidence and detailed analysis if required.


Ideal Background:


  • 5+ years of experience in a compliance or quality role, preferably with experience in furniture materials or products, or FMCG, general merchandise, or similar.
  • Understanding of furniture quality standards in different markets, including familiarity with ASTM, EN, ISO, and AS/NZS standards.
  • Proven experience in booking and managing tests and assessments with third-party providers.
  • Skilled in analyzing customer feedback and translating insights into actionable improvements.
  • Ability to read and interpret technical documents such as product specification sheets, and experience in report writing and data analysis.
  • Excellent communication skills with a collaborative approach to work effectively with cross-functional teams and external partners.


Benefits:


  • Flexible work arrangements with hybrid working options.
  • Generous time off for volunteer, parental, and Koala life leave, and more to maintain a work-life balance.
  • Wellness and wellbeing support through our Employee Assistance Program, including financial, work, relationship, family, or wellbeing support.
  • Professional growth and development through our Learning Management platform, Juno, and individual and team growth budgets and dedicated days.
  • Short and long-term incentive plans to ensure you benefit as Koala succeeds.
  • Community and connection through our BCorp certification, WWF partnership, volunteer days, and more.


About Koala:

Koala is a place where everyone has opportunity. We value diversity, equity, and inclusion, and recognize that a diverse workforce is crucial to our success as a business.



We are an equal opportunity employer and welcome applications from candidates with different backgrounds and experiences.



What We're Looking For:

We're looking for candidates who bring great energy, a long-game focus, and a collaborative approach. If you're passionate about quality and compliance, and have a desire to make a difference, we'd love to hear from you.



Please apply with your resume and a cover letter outlining your experience and qualifications.


"}

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